Have a question about your order? Take a look at our most frequently asked questions below! If you still need help reach out to us using the button below!
When will my order ship?
The fulfillment team will usually have your order packaged and ready for postal pickup in 3 to 7 business days. Shipping, within the US, generally takes 3 to 5 business days. During a busier season or after a major launch, please allow a couple of extra days for fulfillment and shipping.
Can I cancel or make changes to an order/personal info after I place an order?
No, we can’t make changes to orders or your personal information after your payment has been processed. There is a box before check out explaining this.
What do I do if my tracking hasn’t updated since being notified the label was created?
It can take 2 to 3 business days for your order to ship once the label is created. If you haven’t seen any movement by the 4th business day, email customer service at the email address below.
Do you accept returns and/or exchanges?
I’m sorry but as a small business, with limited stock, I’m not able to offer returns and exchanges.
*ORDERS CONTAINING FREE MERCHANDISE CANNOT BE RETURNED FOR CREDIT OR EXCHANGED.
GIFT CARD SALES ARE FINAL AND CANNOT BE REFUNDED OR SWAPPED OUT FOR OTHER ITEMS
What if I have questions about my products when I receive my order?
Please email customer service within 10 days of delivery for assistance.
What happens if my order is returned due to an incorrect address?
You will be refunded for the order minus the amount it cost us to ship it to you and our $6 processing fee. The refund will be given as a gift card.
Do you ship Internationally?
We do ship Internationally. Delivery can take from 1 to 2 months with most deliveries occurring in the 28- 38 day window. Rates are outlined below:
*FOR ALL INTERNATIONAL SHIPPING THE CUSTOMER IS RESPONSIBLE FOR PAYMENT OF THE CUSTOMS FEES UPON DELIVERY
Priority International--$20 (This includes all packages 4 lbs and up)
UPS (8-10 day delivery customer is responsible for fees upon delivery)--$15
ALL OTHER COUNTRIES:
Priority International--$35 (This includes all packages 3.5 lbs. and up)
UPS (8-10 day delivery customer is responsible for fees upon delivery)--$31
How do I know what size to order?
Our Tees and Crews are unisex sizing, which means they run a little larger than normal women’s sizes. If you’re wanting an oversized look, we recommend sizing up one or two sizes.
When do you restock?
I am restocking as often as possible. With this worldwide Pandemic, it has been very hard to get supplies in stock to create my designs. I can’t make promises regarding restocks until shipments actually arrive in my warehouse. Please follow my Instagram and TikTok for updates on restocks and new designs!
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